"Millions
of people do not yet realise or know what the future holds for them. Politics
alone will not manage to take them into the age of Digitization" -
Chancellor Merkel at Cebit, Europe's Business Festival for Innovation and
Digitization held each year in Hanover, Germany; Source: n-tv
Many parts of the population in Germany,
like other European countries, seem to be somewhat unsettled by the rapidly
advancing digital transformation happening. Of course it is also quite natural
to resist the unfamiliar, and keep to old ways, but usually not so progressive.
Company owners, management, traditional
organisations, and official supervisory boards seem to be afraid of change, of
the unknown, and of new paths that require such digitization.
Indeed, many are stuck to old ways of
thinking, whilst sticking to a hierarchical and inflexible management
structure. Indeed, outdated and complex working systems do not so easily
embrace, or rather have the capacity to meet the necessary requirements of a
fast-paced and dynamic changing world. In fact they hinder it. This then limits
their development, and from a business/organisational perspective, constrains
growth, innovation and ultimately long term success.
In a time of speedy technological
advancements, era of information revolution, and endless data, no doubt we need
fluid connectivity and networking with others, together with solid
communication streams. We also need to be open to and more easily adopt new
ideas and creativity.
Another obstacle is when companies have
internal conflicts between departments where staff are not encouraged or even
allowed to get involved in other areas outside their line of
work/specialistion. Author Christoph Keese summarises it nicely in his
book Silicon Germany:
Specialisation: We think in
specialist areas and avoid risks - Industry cannot function without
special knowledge. The deeper the knowledge, the more successful the products.
For digitization, however, specialization is a danger because it isolates.
Horizontal networks cannot be created.
Specialisations are of course needed and
a good thing, but you never know, some people might be able to contribute in
different ways and create added value. It also helps keep morale high and
people interested.
Language is another barrier worth
highlighting here, where traditional-thinking companies neglect and as such are
likely to miss major opportunities. This is quite relevant for website
technology, especially in relation to web/online content and organic Search
Engine Optimisation (SEO).
Understandably, the English language
takes second place in Germany and throughout continental Europe. And sure,
allow that to continue. However, all too often many companies/organisations
that aspire to grow and target regional or international markets do not even
have any English content on their website. Thus, if the content is not there,
then the website has almost no chance of appearing in Google search results
when a user searches in English for the product or service.
Certainly this means all English-speaking
markets, including the US, the United Kingdom, Ireland, Canada, Australia, New
Zealand, Hong Kong, Malaysia, and Singapore to name a few, and of course India,
Pakistan and South Africa, all massively emerging markets. But also generally
many other markets that are likely to use English as their international
business language and when conducting a search on Google, or of course places
where there is a large expat community. This includes countries such as China
and the wider region of Southeast Asia, the Middle East, Africa, and even all
EU-European countries, especially the Nordics and ex-British
colonies/commonwealth nations.
Despite perhaps having superior
products/services, as they were, as well as better processes and efficiencies
in some areas, lack of digital knowhow can be, and is, a major drawback for the
wider economy. If businesses and organisation in Germany, as well as in other
European markets, don’t catch on and adopt such thinking of digitization,
content and SEO, then they will surely be left behind.
Hence the government’s louder voice and
support of Digitization and online technologies, and push to better inform
companies and organisations to jump on the bandwagon and re-invent, or rather
re-invigorate the existing strong industries here.
digitization is the use of online
and digital technologies to change a business model and its operations in order
to provide new dynamic revenue and value-producing opportunities. It is the
process of moving, at least in part, to a more digital business.
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